SHIPPING POLICY

Most Ethan Arts items are personalized and produced after purchase. Total delivery time consists of production and shipping. Processing begins after payment confirmation. Business days exclude weekends and public holidays. Order modifications may add 1–2 business days.

1. Delivery Time

Estimated standard shipping times after production:

Destination	Business Days
United States	4–6
United Kingdom	4–6
Canada	5–7
France	5–7
Germany	5–7
Spain	6–8
Switzerland	6–8
Netherlands	6–8
Australia	6–8
Ireland	6–8
Italy	7–9
Other destinations	7–9

These estimates exclude production time.

2. Shipping Methods

Standard shipping is available for most orders.

Eligible U.S. mug and apparel orders may use:

• Express Shipping: 3–5 business days after production.
• 2-Day Shipping: 2 business days after production.

Neither expedited service delivers to PO Boxes.

3. Shipping Fees & Carriers

Shipping costs depend on the destination and item quantity. Available rates appear at checkout.

Carriers include USPS, DHL, EMS, FedEx, UPS and local postal providers.

4. International Orders

Worldwide shipping is offered. Customs processing and local conditions may affect delivery. Import taxes, duties and customs charges are not included in checkout prices.

5. Possible Delivery Delays

Ethan Arts reports that 97% of packages arrive on schedule. Delays may result from inaccurate addresses, missing apartment details, weather, carrier disruptions, customs or seasonal demand.

6. Order Tracking

Tracking details are emailed when an order is prepared for dispatch. Carrier updates may take time to appear. Orders containing different products may arrive in separate parcels with multiple tracking numbers.

7. Address Information

Customers must provide accurate, complete shipping information. Missing details may require confirmation and delay fulfillment. PO Box addresses should include the complete ZIP Code and available extensions.

8. Delivered But Not Received

Check mailboxes, reception areas, neighbors and safe delivery locations first.

For missing or delayed packages, contact support. Eligible cases may receive a replacement shipment or refund following review.

9. Contact Information

Customer Support: cs@ethanarts.com

Company: Ethan Arts

Address: 1001 S Main St, Ste 600, Kalispell, MT 59901, United States